Hi, I'm Lisa, a senior product designer who

selected work
Authentication · PayPal

PayPal App Login Redesign

A redesign of PayPal app login, focused on making login faster, clearer, and easier to recover from when something goes wrong.

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Smartphone screen shows PayPal login page prompting user to log in with passkey.
Authentication · PayPal

PayPal Passkeys

We launched a new login method using passkeys and enhanced the enrollment experience to provide a faster, simpler, and more secure way for users to sign in.

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Screenshot of a PayPal enterprise setup page showing Shopify account details and downloadable reports like decline analysis, marketplace reconciliation, financial summary, and pricing transactions.
Internal tools · PayPal

Enterprise Onboarding Tool

PayPal faced high operational costs and inefficiencies due to manual setup and management of enterprise customer accounts. The new self-service tool streamlines this process.

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Screenshot of Hulu dashboard featuring 'The Handmaid's Tale' promotion, with a woman in red cloak on the right and other show thumbnails below.
Internal tools · Hulu

Hulu Intranet Portal

Redesigned internal support tool that tracks issues, blending personal wellness features to reduce stress and boost productivity.

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