Hi, I’m Lisa Grossi— Product designer focused on thoughtful, inclusive digital experiences

PayPal Passkeys

launching passkeys and improving the enrollment experience to create a faster, simpler, and more secure way for users to log in.

2x

faster checkout

97%

log in success rate

+30%

enrollment rate

54.6 M

users enrolled in passkeys

Large Enterprise Tool

A self-service internal tool to onboard and upgrade large enterprise customers.

85%

reduction in time spent to create setup

30%

bug reduction

98%

reduction in time spent to update setups

Hulu Intranet Portal

Redesigned support tool that tracks issues, blending personal wellness features to reduce stress and boost productivity.

5 out of 5

Users who tested the redesign said it was better than the original

“It’s very useful, collects a bunch of tools we need, ability to be a one stop shop...all the information is there, it’s convenient!”