Hi, I’m Lisa Grossi— Product designer focused on thoughtful, inclusive digital experiences
PayPal Passkeys
launching passkeys and improving the enrollment experience to create a faster, simpler, and more secure way for users to log in.
2x
faster checkout
97%
log in success rate
+30%
enrollment rate
54.6 M
users enrolled in passkeys
Large Enterprise Tool
A self-service internal tool to onboard and upgrade large enterprise customers.
85%
reduction in time spent to create setup
30%
bug reduction
98%
reduction in time spent to update setups
Hulu Intranet Portal
Redesigned support tool that tracks issues, blending personal wellness features to reduce stress and boost productivity.
5 out of 5
Users who tested the redesign said it was better than the original
“It’s very useful, collects a bunch of tools we need, ability to be a one stop shop...all the information is there, it’s convenient!”